Do you know this?

Hello. Hello all, I finally figured out why my Shrinks wouldn't back up. Two reasons, after reading about a trillion posts, gathering clues, and going through a process of elimination. My 'puter is brand spanking new so I knew it wouldn't take too long. I hope it helps at least one other person. Reason #1: I installed the Nero program that had the bug 6.6.1.4. This was confirmed when I got Shrinks to work ONLY if Nero was uninstalled. I burned for a whole month installing and uninstalling each time I was ready to burn 3 or 4 in one sitting. Then of course I would have to uninstall again. Reason #2: My anti-virus program blocked the shrinks program without telling me. I found out when I tried to access shrinks through every possible angle then finally Norton proudly informed me that it blocked the program for my "added security" and then gave me the option to override the block. Problem solved !! I know this won't help everyone, but it helped me. Hurray, I'm back in the game !!!